Privacy Policy

Effective from: January 1, 2025

This Privacy Policy describes how KOPROMEX s.r.o., located at Milešovská 868/3 (the “Controller”), processes personal data.

1. Data Controller

The controller of your personal data is KOPROMEX s.r.o.. You can contact us at our registered address or via the contact form on our website.

2. Data We Collect

Data you provide: name, phone number, email address – when booking an appointment or contacting us.
Automatically collected data: IP address, browser type, operating system, time spent on the site – via cookies and analytics tools.

3. Purpose of Processing

Fulfilling bookings and providing services.
Communicating about appointments (confirmations, SMS reminders).
Website analytics to improve our services.
Fulfilling legal obligations (e.g., tax documentation).

4. Legal Basis

Data processing is based on Article 6(1) of the GDPR: (a) consent, (b) performance of a contract, (c) legal obligation, (f) legitimate interests of the controller.

5. Data Recipients

Data may be shared with service providers acting on behalf of the Controller: IT system providers, online payment services, SMS and email providers.

6. Data Retention

Data is retained for the period necessary to fulfill the processing purposes, and no longer than required by applicable law.

7. Your Rights

You have the right to: access your data, rectify it, request deletion, restrict processing, data portability, object to processing, and withdraw consent at any time.

8. Cookies

This website uses cookies for analytics and functional purposes. You can change your cookie settings in your browser.

9. Policy Changes

The Controller reserves the right to update this Privacy Policy. Significant changes will be communicated on the website.